Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? Here's how to reach Online Crypto Casino and what we can realistically help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — the casino name, the page you were reading, and the issue you ran into — so we can look into it properly.
What we can help with
- Corrections or updates to bonus terms, coin support, or other details on a review
- Questions about how we rank and score the crypto casinos on this site
- Reports of broken links, outdated information, or technical issues on healthpolicyplus.com
- General feedback on our coverage of Bitcoin casinos, no-KYC sites, or crypto casino bonuses
- Media or partnership enquiries related to the site itself
What we can't do
We're an independent review and comparison site, not a casino operator. This matters for a few practical reasons:
- We can't process deposits, withdrawals, or account issues — those go through the casino's own support team, which you'll usually find live on their site
- We can't verify your identity, reset your casino password, or unlock a restricted account
- We can't offer tax or legal advice on crypto gambling winnings or crypto gains; for that, speak to a qualified professional
- We can't guarantee outcomes at any site we list, and we won't tell you a bet or a casino is a sure thing — gambling always carries the risk of losing money, and crypto adds price volatility on top of that
If you're having trouble with gambling
If gambling has stopped feeling like entertainment, free support is available through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more on setting limits and where to find help, and it's worth reading if you're unsure whether your play is still under control. Offshore crypto casinos often don't offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth building your own limits in rather than relying on the site to do it for you.
Before you write in about a specific casino
A few things are worth checking first, since they cover most of the questions we get:
- Read the casino's own terms page for bonus wagering requirements, withdrawal limits, and any state restrictions — these sit with the operator, not with us
- Check our Terms and Conditions page for how our reviews and rankings work and what our relationship with listed casinos is
- Remember that every crypto casino we cover operates offshore, typically licensed in jurisdictions like Curaçao or Anjouan rather than by a US regulator — this is a legal grey area for US players, and it's on you to check your own state's laws before playing
Who's behind this site
You can read more about our approach to reviewing and ranking crypto casinos, and how we put this site together, on our About Us page.
18+ only. Gambling involves real financial risk, and crypto casinos carry the added risk of price volatility on top of the usual chance of losing your stake. Nothing on this site or in our replies to you constitutes a guarantee of winnings, financial advice, or legal advice. If you or someone you know needs support, contact the National Problem Gambling Helpline at 1-800-GAMBLER.